terms and conditions
Returns and exchanges
if you would like to return or exchange for any reason we can:
- exchange the goods for alternative goods of your choice to equal value
- or give you a full refund for the price you paid for the goods;
As long as:
- you notify us of your intention to return the goods within 7 working days of receipt
- the goods are returned to dress code within 21 days from the date of notification and the goods are in their original condition, in their original packaging ( where possible ) with all tags attatched and the receipt is enclosed.
Where you return goods to us and you request a refund, we will:
- issue a refund as soon as possible and in any event within 30 days
Where you return goods to us and you request an alternative , we will:
- send you the alternative goods within the time periods set out or as soon as possible .
- if the alternative goods are not available, we will advise you within 3 working days and offer you the choice of alternative goods to the same value or a refund. If you choose for the price to be refunded, the refund will be issued as soon as possible, and in any event within 30 days after we receive your notification.
dress code will pay the delivery charge if the goods are incorrect faulty or damaged .THANK YOU