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terms and conditions


Returns and exchanges

if you would like to return or exchange for any reason  we can:

  • exchange the goods for alternative goods of your choice to equal value
  • or give you a full refund for the price you paid for the goods;

As long as:

  • you notify us of your intention to return the goods within 7 working days of receipt
  • the goods are returned to dress code  within 21 days from the date of notification and the goods are in their original condition, in their original packaging ( where possible ) with all tags attatched and the receipt is enclosed.

Where you return goods to us and you request a refund, we will:

  • issue a refund as soon as possible and in any event within 30 days 

Where you return goods to us and you request an alternative , we will:

  • send you the alternative goods within the time periods set out or as soon as possible .
  • if the alternative goods are not available, we will advise you within 3 working days and offer you the choice of alternative goods to the same value or a refund. If you choose for the price to be refunded, the refund will be issued as soon as possible, and in any event within 30 days after we receive your notification.




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