terms and conditions
Returns and exchanges
if you would like to return or exchange for any reason we can:
- exchange the goods for alternative goods of your choice to equal value
- or give you a full refund for the price you paid for the goods;
As long as:
- you notify us of your intention to return the goods within 7 working days of receipt
- the goods are returned to dress code within 21 days from the date of notification and the goods are in their original condition, in their original packaging ( where possible ) with all tags attatched and the receipt is enclosed.
Where you return goods to us and you request a refund, we will:
- issue a refund as soon as possible and in any event within 30 days
Where you return goods to us and you request an alternative , we will:
- send you the alternative goods within the time periods set out or as soon as possible .
- if the alternative goods are not available, we will advise you within 3 working days and offer you the choice of alternative goods to the same value or a refund. If you choose for the price to be refunded, the refund will be issued as soon as possible, and in any event within 30 days after we receive your notification.